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Terms and Conditions

Welcome to DDS Forever Preserved!

These terms and conditions outline the rules and regulations for the use of Dannys DIY Shed Ltd's Website, located at https://ddsforeverpreserved.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use DDS Forever Preserved if you do not agree to take all of the terms and conditions stated on this page.

Cookies:

The website uses cookies to help personalize your online experience. By accessing DDS Forever Preserved, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, Dannys DIY Shed Ltd and/or its licensors own the intellectual property rights for all material on DDS Forever Preserved. All intellectual property rights are reserved. You may access this from DDS Forever Preserved for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Copy or republish material from DDS Forever Preserved

  • Sell, rent, or sub-license material from DDS Forever Preserved

  • Reproduce, duplicate or copy material from DDS Forever Preserved

  • Redistribute content from DDS Forever Preserved

This Agreement shall begin on the date hereof.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

  • Government agencies;

  • Search engines;

  • News organizations;

  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

  • System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

  • Commonly-known consumer and/or business information sources;

  • Dot.com community sites;

  • Associations or other groups representing charities;

  • Online directory distributors;

  • Internet portals;

  • Accounting, law, and consulting firms; and

  • Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Dannys DIY Shed Ltd; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Dannys DIY Shed Ltd. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or

  • By use of the uniform resource locator being linked to; or

  • Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Dannys DIY Shed Ltd's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • Limit or exclude our or your liability for death or personal injury;

  • Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

  • Limit any of our or your liabilities in any way that is not permitted under applicable law; or

  • Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Terms and Conditions

DDS Forever Preserved

Trading name of Danny’s DIY Shed Ltd

Company number: 15804003

Registered office: 50 Fircroft Road, Ipswich, Suffolk, IP1 6AQ

Email: hello@ddsforeverpreserved.com

Last updated: 27 August 2026

1. Who we are

These Terms and Conditions (“Terms”) apply to all orders placed with DDS Forever Preserved (“we”, “us”, “our”). By placing an order you agree to these Terms.

2. Our Service

We create handmade epoxy resin keepsakes using flowers, foliage, ashes, photographs and other personal mementos that you supply. Every piece is made by hand by Danny and Davinia in our Ipswich studio.

3. Ordering and Acceptance

- Orders are placed via our website contact form, email, or by arrangement with us, then via our store.

- Your order is accepted when we confirm it in writing (usually by email) and full payment has been received.

- We reserve the right to decline an order if we do not have capacity or if the materials supplied are unsuitable.

4. Prices and Payment

- Prices are as quoted to you at the time of booking.

- Full payment is required upfront at the time of purchase this does not include when reserving your place on our schedule.

- All prices include VAT where applicable.

- Payment is non-refundable except in the limited circumstances set out in section 11.

5. Sending Your Flowers & Mementos

- You are responsible for packing and sending your flowers/mementos safely to us.

- We will provide packing guidance after booking.

- Risk of loss or damage remains with you until the items are received and signed for by us.

- Local hand-delivery to our Ipswich studio can be arranged by prior appointment.

- We cannot accept responsibility for flowers that arrive in poor condition (wilted, mouldy, or delayed in the post).

6. Design Approval Process

- Once your flowers have been dried, we will create a proposed design and send you photographs of the layout for your approval.

- You must review and approve (or request changes to) the design within the timescale we give you.

- Once you have approved the design, the order cannot be cancelled or changed, and no refunds will be given (except where the finished item is defective – see section 11).

- If we do not receive approval or feedback within the stated time, we may proceed with the design as shown or cancel the order at our discretion. If the time has lapsed and we choose to proceed with production, there will be no refunds past this point.

7. The Preservation Process & Natural Variation

- Flower colours can deepen, fade, or change subtly during the drying and resin process. This is a natural characteristic of real flowers and is not a defect. If you would liek information about a specific flower or colour please contact us.

- We use UV-resistant resin, but exposure to strong sunlight or extreme heat can still affect the piece over time.

- Every piece is unique. Minor variations in placement, small bubbles, or colour are part of the handmade nature of the work and do not constitute a defect.

8. Timescales

- Typical turnaround is 6–8 weeks from the date we receive your flowers, depending on current workload and the complexity of the piece.

- We will give you a more accurate timescale when we confirm your order.

- Urgent memorial orders will be prioritised where possible, but cannot be guaranteed.

9. Delivery of Finished Keepsakes

- Finished pieces will be carefully packaged and sent by tracked courier, or collected by arrangement.

- Risk passes to you once the item is delivered to the address you provided (or collected).

- Please inspect the piece on arrival and notify us of any damage or defects within 48 hours, including photos

10. Care of Your Keepsake

- Keep your resin piece out of prolonged direct sunlight and away from extreme heat.

- Clean with a soft, dry microfibre cloth only. Do not use harsh chemicals. If you wish to polish your item please do so with automotive polish for the best results.

- We cannot accept responsibility for damage caused by improper care.

11. Complaints, Defects and Refunds

Once we have received your flowers, our work begins (drying, preparation and design).

If you cancel your order after we have received the flowers but before you have approved the design photos, a 30% cancellation charge will apply. You will therefore receive a refund of 70% of the total amount paid.

Once you have approved the design, no refunds or cancellations are available (except in the case of a genuine defect in the finished piece).

- If the finished piece is defective (for example, significant structural faults in the resin, major unexpected damage, or a clear failure to match the approved design), please contact us within 14 days of receipt.

- In the case of a genuine defect we will, at our option, repair, remake (using any remaining suitable material), or refund the price paid or a partial refund will be awarded.

- Once the design has been approved by you, no refunds or cancellations are available for change of mind, dissatisfaction with natural colour changes, or minor handmade variations.

- Your statutory rights under the Consumer Rights Act 2015 are not affected.

12. Limitation of Liability

- Our total liability to you is limited to the total amount you have paid for the specific order.

- We are not liable for any loss of sentimental value or consequential losses.

- Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, or for fraud.

13. Photographs and Marketing

- We may photograph the finished piece for our records and marketing (website, social media, etc.).

- If you prefer that we do not use images of your keepsake, please tell us in writing when you place your order.

14. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to These Terms

We may update these Terms from time to time. The version that applies to your order is the one in force when you place it.